Terms & Policies / Acceptable Use Policy

Acceptable Use Policy

This policy explains the standards for lawful, safe, and responsible use of XefAI systems, content, and digital properties.

Document Information

Last updated
March 7, 2026
Applies to
All visitors, users, partners, and organizations interacting with XefAI websites, materials, and any services or environments we provide.

Policy Overview

Purpose of this policy

This Acceptable Use Policy defines prohibited and restricted behaviors when interacting with XefAI websites, materials, digital properties, and any services or environments we provide or operate.

The goal is to protect our systems, our users, our clients, and the healthcare environments in which our work may be applied.

Prohibited activities

You may not use XefAI systems or properties in ways that are unlawful, deceptive, abusive, harmful, or disruptive. You may not attempt to circumvent controls, scrape protected content at scale, or interfere with platform operations.

  • Unauthorized access, probing, scanning, or exploitation of systems or accounts
  • Transmission of malware, destructive code, or content designed to impair services
  • Fraudulent, misleading, or impersonating behavior
  • Use that violates privacy, confidentiality, or the rights of third parties
  • Use of services in support of illegal activity or prohibited healthcare data practices

AI- and healthcare-specific expectations

Because XefAI operates in a healthcare AI context, users and partners should avoid using our materials or systems in ways that could create unsafe clinical reliance, privacy harm, or unauthorized handling of regulated information.

Organizations are responsible for ensuring that their own users, workflows, and deployment choices remain consistent with internal governance, security controls, and applicable legal obligations.

Enforcement

If we believe this policy has been violated, XefAI may investigate, limit access, suspend interactions, or take other appropriate action to protect our systems and stakeholders.

We may also cooperate with relevant authorities or affected third parties where required by law or where necessary to address abuse, fraud, or security risks.

Reporting concerns

If you observe misuse of XefAI properties or have a concern about unacceptable behavior, contact us at hello@xefai.com with enough detail for us to investigate responsibly.

Security vulnerabilities should be reported through our Responsible Disclosure process.

Need clarification?

Questions about this policy or your relationship with XefAI?

Contact our team for questions about data handling, security, commercial terms, or acceptable platform usage.

Contact XefAI →